I am the ED coding manager for Edelberg & Associates which entails managing clients, multiple sites and remote coders. I oversee the on boarding of new coders, as well as their training, QA, release and productivity. My day to day includes monitoring CLEAR coding to ensure charts are received and coded, client end of month is met and coders are maintaining quality standards. Also process and monitor QA, suspends, coder audits, education opportunities, coding errors and facilitate client and internal emails/calls. I occasionally perform and manage outside audits and assist in managing external audits. I work with the Education, Compliance, QA and IT departments daily to ensure all ED coding operations are working at optimal performance.
I started as a coder 15 years ago, specializing in pro and tech for ED, and have since coded for hospitalist, inpatient/outpatient behavioral health, GI, FSED, UC, Home Health and anesthesia. As a Production Coding manager, I managed several offshore coders and over 80 clients. I was then promoted to Quality manager where I managed all the offshore auditors, coder audits, outside focused and specialized audits, documentation deficiencies, coder education, and coding manual. I have a CPC and CEDC coding certification and have successfully worked remotely for 10 years.
Tracy Goglio, CPC, CEDC
ED Coding Manger